Who can I contact for support?

by Justin Neill

Last updated: 19-Oct-2025

For questions about your membership, bookings, benefits, AIR SP, or anything else related to AIR Shop, our Concierge Team is happy to help!

Call us at 1-888-349-1686, Monday-Friday, 7:00am-7:00pm (Pacific Standard Time), and Saturdays, 8:00am-5:00pm (Pacific Standard Time).

For questions about cryptocurrency payments on Base chain, please contact our cryptocurrency support directly at support@air.shop.
 

• Email: support@air.shop
• Phone – Emergency Travel: 833-438-2474
• Chat: Available via the support portal.